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SHIPPING
Processing & Delivery TimeAll orders are processed within 24 hours excluding the weekends. SIBU Design products delivered to continental US states within 30 days or less. The shipments typically delivered in 14X14X40 boxes, 9 ft long tubes or crates via FedEx or Freight Company in case of larger orders. Priority HandlingExpress shipping services available for an additional charge. These options are calculated based on the weight, size, and shipping location of your order, which will be provided upon your request. Please note that delivery to commercial address cost less. Minimum OrderDepending on the type of order there may be minimum order requirements. When ordering please confirm if there is a minimum order for your product. Shipping & Handling Charges.Shipping & Handling charges are based on the type and quantity of order, delivery address, shipping weight, size and type of location (commercial or residential). Your shipping and handling charges would be included in the quote. Sales Tax on OrdersWe are required by law to collect sales taxes on all orders sold within Colorado state. We do not collect sales taxes on orders shipped out of Colorado. Checking On the Status of Your OrderYou can check the status of your order online with a tracking number provided in the email receipt, you can email our Sales Department or call our office at 1-877-745-2402. Be sure to include your customer order number in all correspondence, as well as your full name and address. Payment MethodsWe accept payments using MasterCard, Visa, American Express or Discover Card. Additionally, you can mail us a personal or business check, in which case the order will be shipped as soon as the check clears the account. Sorry, no COD's accepted. OopsPictorial and typographical errors are subject to correction when orders are placed. Stretch Ceiling Systems LLC. is not responsible for misprints on the website.
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